Cooling Centers will be open Tuesday July 16th and Wednesday July 17th.  - Town Hall from 8:00am - 10:00am - New MIlford Library 10:00am - 8:00pm & The Senior Center (Seniors only) 8:00am - 4:00pm

Merryall Bridge is closed as of April 29, 2024

For EPA updated info on PFAS please click here.

For more information on the East Street School and John Pettibone Community Buildings, Click Here.

BE IN THE KNOW --Click here to sign up for Town Alerts with Notify New Milford

MANTENTE INFORMADO --Haga clic aqui para suscribirse a los alertas de la ciudad con Notify New Milford


Social Services Department 

Welcome to New Milford Social Services! 

Our mission is to offer resources and programs to enhance the well-being and self- sufficiency of New Milford residents experiencing financial hardship by addressing basic needs including food and household maintenance. We support our community through empowerment, advocacy, compassion and connection to opportunities to increase the resilience of our residents in need.  Most programs require an interview with a staff person. Need assessment is assisted by a professional social worker. Proof of residence and household income may be asked. Please call for an appointment. This department assists residents under age 60.

  • New Milford Social Services Staff       
  • Ivana Butera, LMSW - Director 
  • Alyssa Cole, LCSW  - Social Worker & Post Crisis Navigator
  • Maria De Oliveira, LMSW - Social Worker & Diverse Community Advocate
  • [*María habla español/ fala português]
  • Wanda Fyler, Program & Volunteer Coordinator [*Wanda habla español]
  • Monika Roberts; Office Coordinator

Donate to Social Services' Emergency Funds.          (Please include in "donation memo" your designation to a specific fund (Good Samaritan, Hope Fund, Food Bank, Fuel Bank, SNAP @ Farmers Market, Santa Fund) or indicate "for fund most in need".  Click Here to read a description of the Emergency Funds utilized by NMSS and other ways to "Help New Milford Social Services" Thank you. 

New Milford Social Services has received ARPA funds to assist New Milford households who were financially impacted by COVID. Applications are available HERE.   There is no income cap to applying, however, proof of residency and financial impact are required.  Funds can be used for home expenses such as rent or mortgage, utilities, car-related, child-related expenses, and other qualified home expenses.  Grants are limited. Applications and supporting documentation must be sent to New Milford Social Services, 2 Pickett District Rd, New Milford, CT 06776

HOMEOWNERS: for mortgage or foreclosure assistance, homeowner education and approved lenders and "Time To Own" program,  reach out to CHFA(CT Housing Finance Authority).


*NEW NEWSLETTER!* (click below)

March-April 2024 Newsletter ~

-[To request the newsletter be sent to you via email, please contact Monika at Please specify your request and include your name and e-address.

  • Follow us on Facebook: @newmilfordsocialservices   

What's Happening at NM Social Services!

Apply Now for CT Energy Assistance Program. 

Last Day to apply for deliverable fuel (oil, propane, kerosene, wood) is April 1, 2024

Last Day to apply for electric heat is May 31, 2024

We are the intake site for New Milford residents, under the age of 60 to apply for CEAP,  Operation Fuel, Community Fuel Bank and other resources to help reduce your energy payments. Please call our office, 860-355-6079 x1 for an appointment and an application packet. 

To learn more about savings and conservation of energy visit: EVERSOURCE-assistance and Home Energy Solutions


The New Milford Food Bank is for local residents experiencing food insecurity who are families with children, seniors, persons with disabilities or any financially constrained household or individual.

The NMFB is a "Choice" pantry and we follow "SWAP" nutritional guidelines by offering a wide range of fresh, frozen, and non-perishable food options, recipes and nutritional education.

Please bring your own reusable bags to pick up fresh vegetables, meats, dairy, bakery and shelf-stable canned & boxed goods. Please provide proof of address and ID. Proof of income is not necessarily required but recommended so we can assist you with other emergency assistance programs that do require income documentation.

We are open on Thursdays, 9am-4pm but if you are unable to make it on Thursdays due to work or special circumstances, please contact our Program Coord., Wanda Fyler @ 860-355-6079 to discuss an appointment for another day and time . "This institution is an equal opportunity provider"

Check out our podcast interview with NMYA!

Check out our NMYA produced video of  "Feeding People and Beyond"- addressing food waste at NMFB!

The New Milford Food Bank is a member of NMFIT : NM food insecurity team.


Additional Links

Contact Information

2 Pickett District Road
New Milford, CT 06776

Phone:  (860) 355-6079 
Fax:      (860) 355-6019

Office hours:  M-F 8:30 a.m. - 4:00 p.m. (limited office hours on Fridays after 2:30pm)

[Archived Newsletters & Annual Reports]



Register to Vote:   CT Voter Registration 


- Part of our mission is to encourage people to get informed, read, and learn about changes in policies that may affect one’s life, the life of their family or that of their neighbors and community.
If you know someone who has been helped by any health & human services programs, are worried about  cuts or changes to programs, or just want to show your support, help by speaking out. Contact your CT and US Representatives and Senators

Share their Stories and Yours!

YOUR VOICE MATTERS! (click on their name to contact them)

State Senator Stephen Harding: 

 State Representative Bill Buckbee:    

US Representative Jahanna Hayes:    

US Senator Chris Murphy  

US Senator Richard Blumenthal 

White House Switchboard to reach US Reps & Senators is 202-456-1414

(you will speak to one of their aides, and they will get your message to the Congressperson)